EXA Infrastructure NOC

Technical Support

For technical service issues, performance degradations or outages, please contact the EXA Infrastructure NOC. When you contact the EXA Infrastructure NOC you will receive support on ticket creation, service status and management escalation.

EXA Infrastructure NOC - Contact Information 

Open a trouble ticket, obtain status on a trouble ticket, escalate service repair issues, and RFO requests for the following service types:

• Transport: Wavelengths & SONET services
• Ethernet: Switched Ethernet & Dedicated Ethernet
• Fiber Solutions: Dark Fiber
• Collocation